Every fortnight I’ll be highlighting areas from EstimateOne‘s Employee Handbook “The Nuts and Bolts”(https://lnkd.in/gA4efBg). This fortnight I wanted to share with you our focus on a unique element of our engagement survey.

Most companies these days run an engagement survey and EstimateOne is no different. We run a whole team engagement survey twice a year and team Health Checks every Cycle (7 weeks). Our most recent survey in June resulted in an overall engagement score of 85% which we were very proud of after a challenging year.

The unique bit is that we offer the whole team the opportunity to put their name to their scores and comments (and over the past 3 surveys 96% have). The reason we offer (and encourage) openness, is that it gives us vital information that allows leaders and the P&C team to have important conversations with anyone who isn’t as engaged as they’d like to be at work. This allows targeted solutions to be created and a far more supportive and ‘Forthright and Frank’ (one of our values) culture to be created. 

Every fortnight I’ll be highlighting areas from EstimateOne‘s Employee Handbook “The Nuts and Bolts”(https://lnkd.in/gA4efBg). This fortnight I wanted to share with you our focus on supporting the welfare of others.

As a Sick-torian (Victorian) based company it feels timely to talk about our expectation of EstimateOne team members, to care for each other!

Our evaluation process is a behavioural assessment against 12 expectations that are deeply linked to our values. 

One of them is “We support the welfare of others”. Having this type of expectation of all team members who join EstimateOne is incredibly important to us. It means that if you see someone struggling you are obligated to help them or if you don’t feel like you are equipped to help them you need to alert the situation to someone who you think can. 

In many organisations, this might not be seen as the responsibility of teammates or leaders, but at EstimateOne we believe that individuals caring for each other plays a huge part in people’s happiness at work. It leads to better relationships with their teammates, higher engagement in the work they do and ultimately, better performance. It’s also just the right thing to do as a human which might be the most important bit.

Every fortnight I’ll areas from EstimateOne‘s Employee Handbook “The Nuts + Bolts” (https://lnkd.in/gA4efBg). This fornight wanted to share with you our approach to transparency. 

As the English philosopher Francis Bacon said, “ipsa scientia potestas est”…for those of you (like me) who failed Year 9 Latin, that means ‘knowledge itself is power’. We believe Frank was right, and therefore we get as much knowledge or information to as many people as possible so that they can all make the best decisions possible.

That is why, for example, we share our entire Profit and Loss (P&L) every month, salary tables for all roles, detailed feedback you get from colleagues has their name attached to it, team members can opt into having their name attached to their responses on our Engagement Surveys (and 96% do!) and Board Reports are available in full the day after our Board Meetings.

Knowledge and information shouldn’t just be for a select few, it should be for everyone so that they are empowered to make the best decisions which can only be achieved if you have all the information.