Description

EstimateOne is a team of 70 people (and growing) with a mission to better connect the commercial construction industry in Australia and abroad. We want to enable people to do more of the things that matter, and less of the things that don’t.

With 12 years in the game, we're both a profitable and fast growing business. We're the market leader in Australia & New Zealand and our vision is for our platform to become the industry standard. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

Here at EstimateOne, we build our products collaboratively working in cross-functional teams. We draw from Lean product development and Design Thinking - which means we put our users first and work together rather than in silos.

About the role

We’re on a growth journey and we’d like you to come in and help us shape that. We’re looking for a Senior Product Designer with a passion for identifying and solving user problems to join one of our cross functional, Product teams.

As a Senior Product Designer, you’ll be skilled at each stage of the design process with a focus on the needs of the customer, employing human-centred design principles to create compelling experiences. You’ll be responsible for the design and user experience of the product by leading activities such as user research, prototyping, UI design, testing, synthesis and communicating design decisions to cross-functional teams.

About You

• You know which design tools and processes to deploy against a given problem.
• You have the ability to deep dive into user problems as inspiration to produce compelling solutions.
• You can proactively contribute to elevating design maturity across the organisation.
• You’re able to contribute to the development of our design system.
• You’re able to guide the learning and development of other designers in the team.
• You’re keen to identify broader opportunities (beyond the current product) in the quest to make our customers’ lives easier.
• You’re able to easily articulate the ‘why’, and lead discussions around your process, explorations, and conclusions.

Requirements

• 3+ years working in product design, UX design and research or interaction design
• Experience working in Agile teams delivering SaaS products
• The ability to work collaboratively with PMs and Engineers across the end-to-end product development cycle.
• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia and located in Melbourne.

Benefits

We're flexible about hours and WFH; we offer 1 week entrepreneurial leave and double any pre tax donation you make to a charity. We also offer a $5,000 development budget to spend on training or conferences as well as primary and secondary caregiver leave, volunteer leave and the opportunity to make a difference in a self managed cross functional team environment.

Oh, and every 7th week we spend half a day doing a fun activity to celebrate the work you've done over the 6 weeks of our cycle.

If you want to read up a bit more on our ways of working then copy & paste the link below to check out this book we wrote:

https://estimateone.com/nuts-bolts

Description

About us:

EstimateOne is a team of 70 people (and growing) with a mission to better connect the commercial construction industry in Australia and abroad. We want to enable people to do more of the things that matter, and less of the things that don’t. With 12 years in the game, we're both a profitable and fast growing business.

We're the market leader in Australia and New Zealand and our vision is for our platform to become the industry standard. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

About the role:

We’re on a growth journey, and we want you to be part of that. This is an exciting role for an Outbound Sales Manager to lead, build, inspire, coach and develop an outbound phone sales team to generate new sales from our monthly and annual subscription packages for our ‘Subbie’ and ‘Supplier’ streams.

As an Outbound Sales Manager, you’ll lead the team as well as contribute to the team’s success by personally delivering a quota. You will lead by example and add sales capacity - whilst being primarily focused on (and rewarded for) the performance of the sales team.

You will both contribute to, and lead a team who deliver Annual Recurring Revenue by acquiring new paid customers, upselling existing customers, winning back lost or lapsed customers, whilst delivering great buying experiences which minimise churn risks.

We're looking for smart people who are keen to collaborate - it's that simple. The ability to champion our values matters to us; we care about our team and you'll be joining a group of people who want each other to be happy and successful.

About you:

• You’ll have experience leading B2B phone sales team(s), with high velocity and volume sales, in scaling SaaS organisations.
• You’ve got that Sales DNA; you’re a hunter, you see opportunities, you step into challenges, you love the win.
• You have experience with Sales Performance analysis, insights & forecasting.
• You love talking with people and building relationships
• You listen with curiosity, you seek to understand, you share insights and tailor solutions.
• You’re achievement orientated
• You have a strong ability to grasp new things quickly - industry, technology, etc.
• You have strong organisational skills
• You’re a self-starter and willingness to work as a part of a small, dedicated and professional team

Requirements

• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia, and located in Melbourne.

Benefits

We offer a number of benefits that aren’t just limited to working with the great team. We offer 1 week entrepreneurial leave, volunteer leave, and we invest in your learning by providing each team member with $5k annually to spend on professional development.

Oh, and every 7th week we spend half a day doing a fun activity to celebrate the work we’ve done over the 6 weeks of our cycle.

If you're interested in joining our team we encourage you to learn more about what it's like to work with us by reading our employee handbook:

https://estimateone.com/nuts-bolts

Description

About us:

EstimateOne is a team of 70 people (and growing) with a mission to better connect the commercial construction industry in Australia and abroad. We want to enable people to do more of the things that matter, and less of the things that don’t. With 12 years in the game, we're both a profitable and fast growing business.

We're the market leader in Australia and New Zealand and our vision is for our platform to become the industry standard. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

About the role:

We’re on a growth journey, and we want you to be part of that. This is an exciting role for an entry level Acquisition Sales Consultant, delivering value to EstimateOne’s biggest audience (Subbies and Suppliers) in a high volume, high velocity, phone based sales role.

As an Acquisition Sales Consultant, you’ll deliver your sales quota with full accountability for the buying process. You’ll interact with customers virtually through through each touchpoint, including:

• Proactive outreach through the EstimateOne database & and prospecting new leads,
• Qualifying sales opportunities, and facilitating insight-rich discovery,
• Demonstrating solutions appropriate to each customer,
• Managing a typically short buying cycle - although you’re always nurturing your long range pipeline
• Securing agreements which deliver ongoing value for customers, and E1.

We're looking for smart people who are keen to collaborate - it's that simple. The ability to champion our values matters to us; we care about our team and you'll be joining a group of people who want each other to be happy and successful.

About you:

• You’ve got that Sales DNA - you’re a hunter, you see opportunities, you step into challenges, you love the win.
• You’re a recent university graduate looking for your first gig, or have a little sales experience and are driven to building a sales career
• You love talking with people and building relationships
• You listen with curiosity, you seek to understand, you share insights and tailor solutions.
• You’re achievement orientated
• You have a strong ability to grasp new things quickly - industry, technology, etc.
• You have strong organisational skills
• You’re a self-starter and willingness to work as a part of a small, dedicated and professional team

Requirements

• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia, and located in Melbourne.

Benefits

We offer a number of benefits that aren’t just limited to working with the great team. We offer 1 week entrepreneurial leave, volunteer leave, flexible working, and we invest in your learning by providing each team member with $5k annually to spend on professional development.

Oh, and every 7th week we spend half a day doing a fun activity to celebrate the work we’ve done over the 6 weeks of our cycle.

If you're interested in joining our team we encourage you to learn more about what it's like to work with us by reading our employee handbook:

https://estimateone.com/nuts-bolts

Description

About us

EstimateOne is a team of 70 people (and growing) with a mission to better connect the commercial construction industry in Australia and abroad. We want to enable people to do more of the things that matter, and less of the things that don’t. With 12 years in the game, we're both a profitable and fast growing business.

We're the market leader in Australia & New Zealand and our vision is for our platform to become the industry standard. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

About the role

We’re on a growth journey, and we want you to help us shape that. This is an exciting role that will see you as a contributor to the platform's quality and usability; in a position to move the needle on customer satisfaction. We are looking for a front end leaning Software Engineer to join our team.

As a front end leaning Software Engineer you'll make a real, measurable difference to thousands of users by proactively addressing performance and reliability issues, as well as implementing usable, performant, and relevant features. You will contribute to technical decisions, our Agile way of working, Test Driven Development and Clean Code practices, and our ability to work collaboratively.

As a Software Engineer, you will measure your success by the outcomes that your team achieves, and not the amount of code you produce. We bring engineers into the conversation early and it's everyone's responsibility to think big-picture and be strategic. You'll work in a cross-functional team in close collaboration with designers and product experts and you’ll help to define the way we work.

All of our Engineers are T-Shaped across the front-end, backend and DevOps. For this role we are looking for someone who enjoys predominantly working in the front end, but who is happy to touch the backend and DevOps if/when required.

We're looking for smart people who are keen to collaborate - it's that simple. The ability to champion our values matters to us; we care about our team and you'll be joining a group of people who want each other to be happy and successful.

About the platform

All of our new front-end development is focused on building out React components in TypeScript to talk to our GraphQL API.

We’re about to start our journey to separate our PHP monolith application into microservices using something new, and from there, will be assessing what technologies we want to be using going forward. We have started doing some work with Node but will be assessing other things we could be using too.

For infrastructure, we are in AWS using things like Lambda, Fargate, S3, etc, which are controlled by Terraform, Ansible and Buildkite.

About You

We know that developers with all of these skills do not exist (in fact, we don’t even know how to do all of this stuff, but we want to), so hopefully, you can help us with some of that. In an ideal world you will:

• Have strong experience with front end technologies including React & Typescript
• Have some experience or interest with back-end languages such as Node.js, PHP, Ruby, Python, .Net orJava
• Have some experience or interest with Continuous Integration, Continuous Deployment (CI/CD) and Devops
• Write clean, testable code and encourage TDD
• Encourage modern software development techniques including DDD, pair programming
• Have experience working in an Agile environment
• Want to understand the problems you are solving, not just the features you are building
• Value the team progressing towards its goal more than individuals task progress

Requirements

• We are flexible about hours. You don't have to work full time, although we'd love it if you did.
• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia and be located in Melbourne.
• Formal training/education is nice, but not a hard requirement (after all, one of our founders dropped out of university after six weeks...

Benefits

We offer a number of benefits that aren't just limited to working with a great team.

We offer 5 days entrepreneurial leave, volunteer leave, flexible working & hours and we invest in your learning by providing each team member with $5k annually to spend on professional development.

We have an Engineering Growth Framework which explains exactly what is needed to progress as an Engineer at EstimateOne and includes both a leadership path and a technical path for those not as interested in people leadership. We have transparent salary tables and quarterly reviews on your Engineering level, followed by promotions where required.

If you're interested in joining our team we encourage you to learn more about what it's like to work with us by reading our employee handbook: https://estimateone.com/nuts-bolts

Description

About us

EstimateOne is a SaaS platform that streamlines the tender stage of the construction process for builders, sub-contractors and suppliers in the commercial building industry.

• Visit our website here; https://estimateone.com/
• Read our employee handbook here; https://estimateone.com/nuts-bolts

About the role

Your main goal will be to provide outstanding customer service to our subbie, supplier, and builder clients.

Here's a rough breakdown of what your day to day will look like:

• 35% - Answering and resolving inbound support calls and emails and other operational activities within the CX Team
• 35% - Making outbound calls to customers regarding licenses and to provide training
• 20% - Working with the CX team to set and achieve cycle goals by contributing to defined initiatives
• 10% - Collecting and synthesising client feedback and ensuring it is communicated across the organisation

Applying for the role

We're keen to hear more about you, your experience and what you can bring to the role.

All applications must include a cover letter that responds to the following;

• What interests you about the role and EstimateOne?
• Describe your experience with inbound queries from customers via phone and email.
• Describe your experience with making outbound calls to customers for billing, training or feedback purposes.
• Describe how you have advocated for customers in the past when their needs weren't being met?

About you

To succeed in this role you should;

• Be able to connect with customers to resolve their queries and advocate for their needs
• Have strong communication skills both verbal and written
• Have experience using CRM tools
• Be well organised, a problem solver, take initiative and contribute to the team
• Be driven to exceed expectations
• Have past experience or knowledge of the construction industry (not essential)

Requirements

• You'll need to be a great communicator and a fluent English speaker
• You'll need to be legally eligible to work in Australia and based in Melbourne
• You'll need to be aligned with our salary offer of $55K - $60K + Super
• You will be required to work Monday to Friday and rotate through the following shifts:
  • 7am to 3pm
  • 9am to 5pm
  • 9.30am to 5.30pm

Benefits

We offer a number of benefits that aren't just limited to working with a great team.

• Entrepreneurial leave
• Volunteer leave
• $5k annually to spend on professional development
• Every 7th Friday, we spend half the day doing something fun to celebrate our hard work (think mini golf, cooking classes, or arcade games, to name a few)