Description

About us

EstimateOne is a team of 70 people (and growing) with a mission to better connect the commercial construction industry in Australia and abroad. We want to enable people to do more of the things that matter, and less of the things that don't. With 12 years in the game, we're both a profitable and fast growing business.

We're the market leader in Australia & New Zealand and our vision is for our platform to become the industry standard. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

About the role

We're on a growth journey that has seen our Engineering team double in size in 2020, and we want you to help us grow further. This is an exciting role that will see you as a custodian of the platform's quality and usability; in a position to move the needle on customer satisfaction.

As a Senior Software Engineer you'll make a real, measurable difference to thousands of users by proactively addressing performance and reliability issues, as well as implementing usable, performant, and relevant features. You will guide technical decisions as well as help us shape our Agile practices and uplift our capability in terms of Test Driven Development, Clean Code practices and our ability to work collaboratively. You will also help guide our journey splitting our monolith into microservices.

As a Senior Software Engineer you’ll measure your success by the outcomes that your team achieves, and not the amount of code you produce. We bring engineers into the conversation early and it's everyone's responsibility to think big-picture and be strategic. You'll work in a cross-functional team in close collaboration with designers and product experts and you'll help to define the way we work.

We're looking for smart people who are keen to collaborate - it's that simple. The ability to champion our values matters to us; we care about our team and you'll be joining a group of people who want each other to be happy and successful.

About the platform

All of our new front end development is focused on building out React components in TypeScript to talk to our GraphQL API. We're at the very beginning of our journey to separate our monolith application into microservices, and from there, will be assessing what technologies we want to be using going forward. We've started dabbling in Node, but it's up to the dev team to decide what we're going to use.

For infrastructure, we are in AWS using things like Lambda, Fargate, S3, etc, which are controlled by Terraform, Ansible, Capistrano and Buildkite.

We've started building out a design system to help power us ahead on that journey. You can see the progress at https://styleguide.estimateone.com

About You

We know that developers with all of these skills do not exist (in fact, we don't even know how to do all of this stuff, but we want to), so hopefully you can help us with some of that. In an ideal world you will:

• Have polyglot experience with back-end languages such as Node.js, PHP, Ruby, Python, .Net, Java
• Have strong experience with front end technologies such as React, Typescript
• Have experience with Continuous Integration, Continuous Deployment (CI/CD) and Devops
• Write clean, testable code and encourage TDD
• Encourage modern software development techniques including DDD, pair programming, microservice based architecture, CQRS event-sourcing
• Have experience in a range of Agile environments and be able to help refine and uplift our way of working
• Have experience mentoring junior developers and leading small teams
• Want to understand the problems you are solving, not just the features you are building
• Value the team progressing towards its goal more than individuals task progress

Requirements

• We are flexible about hours. You don't have to work full time, although we'd love it if you did.
• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia and located in Melbourne.
• Formal training/education is nice, but not a hard requirement (after all, one of our founders dropped out of university after six weeks...)

Benefits

We offer a number of benefits that aren't just limited to working with the great team.

We offer 5 days entrepreneurial leave, volunteer leave, flexible hours and we invest in your learning by providing each team member with $5k annually to spend on professional development.

We have an Engineering Growth Framework which explains exactly what is needed to progress as an Engineer at EstimateOne and includes both a leadership path and a technical path for those not as interested in people leadership. We have transparent salary tables and quarterly reviews on your Engineering level, followed by promotions where required.

If you're interested in joining our team we encourage you to learn more about what it's like to work with us by reading our employee handbook:

https://estimateone.com/nuts-bolts

Description

EstimateOne is a team of 70 people (and growing) with a mission to better connect the commercial construction industry in Australia and abroad. We want to enable people to do more of the things that matter, and less of the things that don’t.

With 12 years in the game, we're both a profitable and fast growing business. We're the market leader in Australia & New Zealand and our vision is for our platform to become the industry standard. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

Here at EstimateOne, we build our products collaboratively working in cross-functional teams. We draw from Lean product development and Design Thinking - which means we put our users first and work together rather than in silos.

About the role

We’re on a growth journey and we’d like you to come in and help us shape that. We’re looking for a Senior Product Designer with a passion for identifying and solving user problems to join one of our cross functional, Product Engineering teams.

As a Senior Product Designer, you’ll be skilled at each stage of the design process with a focus on the needs of the customer, employing human-centred design principles to uncover appropriate solutions. You’ll be responsible for actively contributing to the ongoing design and user experience of the new product by participating in design activities including user research, prototyping, visualization, testing, synthesis and communicating design decisions to cross-functional teams.

About You

• You know which UX tools to deploy against a given problem.
• You can actively contribute to elevating design maturity across the organisation.
• You’re able to contribute to the development of our design system to enable rapid prototyping, design consistency and best practice UX.
• You can share detailed interaction and UI specifications to guide the dev team, designers and product managers.
• You’re able to guide the learning and development of other designers in the team.
• You have the ability to deep dive into user problems and use design thinking to produce appropriate solutions.
• You’re keen to identify broader opportunities (beyond the current product) in the quest to make our customers’ lives easier.
• You’re able to easily articulate the ‘why’, and lead discussions around your process, explorations, and conclusions.
• You’re able to demonstrate key delivery skills in order to help and advise designers, and help out as an individual contributor on occasion when required. (Put plainly, you’re not afraid to lead a workshop or jump on the tools when required to do so.)

Requirements

• 5+ years working full-time in product design, UX design and research or interaction design
• 2+ years experience working in Agile teams delivering SaaS products
• Strong experience working collaboratively with PMs and Engineers to deliver end-to-end product design, from ideation to production.
• We are flexible about hours. You don't have to work full time, although we'd love it if you did.
• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia and located in Melbourne.
• Formal training/education is nice, but not a hard requirement (after all, one of our founders dropped out of university after six weeks...)

Benefits

We offer 1 week entrepreneurial leave and double any pre tax donation you make to a charity. We also offer a $5,000 development budget to spend on training or conferences as well as primary and secondary caregiver leave, volunteer leave and the opportunity to make a difference in a self managed cross functional team environment. We have flexible working and are also flexible about hours.

Oh, and every 7th week we spend half a day doing a fun activity to celebrate the work you've done over the 6 weeks of our cycle.

If you want to read up a bit more on our culture and ways of working then check out this book we wrote:

https://estimateone.com/nuts-bolts

Description

If you're super customer focussed and get a real kick out of helping and chatting to people over the phone, then this is the role for you!

About us:

EstimateOne is a team of 70 people (and growing) with a mission to better connect the commercial construction industry in Australia and abroad. We want to enable people to do more of the things that matter, and less of the things that don’t. With 12 years in the game, we're both a profitable and fast growing business.

We're the market leader in Australia & New Zealand and have recently expanded to the UK as well. Our vision is for our platform to become the industry standard. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

We’ve upped the ante for our Customer Experience (CX) Team this year and need a support champion to help them navigate this exciting time. In addition to supporting our customers, you’ll be working to improve processes for the team itself.

About the role:

What we’re looking for is an ambitious go-getter who’s keen to help ensure the customer experience at EstimateOne is as good as it can be. Your main goal will be to provide outstanding customer service to our subbie, supplier, and builder clients, with a specialisation in one of these audience groups. Here’s a rough breakdown of what your day to day will look like:

• 35% - Answering and resolving inbound support calls and emails and other operational activities within the CX Team.
• 35% - Making outbound calls to customers regarding licenses and to provide training
• 20% - Working with the CX team to set and achieve cycle goals by contributing to defined initiatives.
• 10% - Collecting and synthesising client feedback and ensuring it is communicated across the organisation.

About you:

Most of your time will be spent interacting with customers either on the phone (inbound support calls, outbound retention calls, product training calls) or via email, so enjoying a chat and a genuine desire to help people is critical. Like in any customer support position, patience and empathy are also key, as you’re often met with customers who have pressing questions and concerns! If you have experience using CRM tools, top-notch communication skills both verbally and written, and are a keen problem solver, even better. Our Customer Experience team is tight-knit and heavily dependent upon each other’s efforts so, above all else, you’ll need to be passionate about giving this role your all.

Please share your answers to the following questions as part of your application:

• What interests you about the role and EstimateOne?
• Describe your experience with inbound queries from customers via phone and email.
• Describe your experience with making outbound calls to customers for billing or training purposes.
• How have you advocated for customers in the past when their needs weren't being met?

Requirements

• You'll need to be able to WFH until we are allowed to return to our office in Richmond, Melbourne on a regular basis.
• You'll need to work full-time, with a variety of the following shifts: 7am-3pm, 9am-5pm, 9.30am-5.30pm
• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia.
• Past experience or knowledge of the construction industry (not a hard requirement)
• Passionate about delivering great customer service and experienced in answering the phone with eager enthusiasm
• Seasoned in understanding customers and their needs to quickly build empathy and rapport
• Have the confidence to be a customer champion, advocating for their needs
• Driven to exceed expectations, as well as the role itself
• Have a genuine motivation to bring your A-game so that we can succeed together as a team

Benefits

We offer a number of benefits that aren’t just limited to working with the great team. We offer entrepreneurial leave, volunteer leave, and we invest in your learning by providing each team member with $5k annually to spend on professional development. Oh, and every 7th week we spend half a day doing a fun activity to celebrate the work we’ve done over the 6 weeks of our cycle. The last three activities have been an online cooking class, Funlympics, and online Poker.

If you're interested in joining our team we encourage you to learn more about what it's like to work with us by reading our employee handbook:

https://estimateone.com/nuts-bolts

Description

About the role

EstimateOne is looking for an ambitious and accomplished sales professional to spearhead the launch of our latest product for builders in the Queensland.

Leveraging our existing position as market leader for the tendering workflow in Australia, we are now looking to cement our position deeper into the procurement workflows and create remarkable value for both existing customers and new businesses.

As a Senior BDM, you’ll learn how the construction industry operates, recognise the challenges builders face, and develop your understanding of how EstimateOne’s best-of-breed products can be deployed to create industry and customer value.

If you’re up for a challenge, love working in a collaborative environment, and are keen to improve outcomes for one of the world’s largest verticals, this is the role for you.

Who You Are

• 5+ years experience in B2B SaaS sales (construction software or construction industry experience highly regarded)
• You love to pick up the phone and are excited by a challenge
• You’re open to travel interstate for work (in a non-covid world)
• You have exceptional written & verbal communication skills
• You’re confident selling to all stakeholder levels up to C-Suite executives
• You like to work collaboratively and strive towards a common goal
• You share an affinity for our values: Forthright & Frank, Authentic Ambition, Cranes Before Code, Enabled Expertise.

Requirements

How You’ll Really Stand Out

• Proven track record of sales in construction SaaS,
• Extensive network of senior decision makers at construction companies,
• Demonstrable experience developing and honing winning pitches,
• Evidence of entrepreneurial experience or side-hustles.

Benefits

Perks & Benefits

We offer a competitive commission structure, entrepreneurial leave, volunteer leave, flexible hours, transparent salary tables and we invest in your development by providing each team member with $5k annually to spend on professional development; to name a few.

If you're interested in joining our team we encourage you to learn more about what it's like to work with us by reading our employee handbook: https://estimateone.com/nuts-bolts

If you want to be part of our growth journey, apply with your updated CV and we will be in touch!

About Us

EstimateOne is on a mission to create an industry-standard procurement platform for the construction industry. We’re a profitable and fast-growing company, that’s already the market leader in Australia & New Zealand for our tendering platform.

We are a (growing) team of 65 people, headquartered in Melbourne, right in the heart of Richmond.

Description

About us

EstimateOne is a team of over 70 people (and growing) with a mission to better connect the commercial construction industry in Australia and abroad. We want to enable people to do more of the things that matter, and less of the things that don’t. With 12 years in the game, we're both a profitable and fast growing business.

Our SaaS procurement platform is the market leader in Australia & New Zealand and our vision is for our platform to become the industry standard. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

About the role

We’re on a growth journey, and we want you to help us shape that. This is an exciting role for a Financial Analyst to join EstimateOne, working directly alongside our C-level executives. This role will see you as the key resource to analyse key opportunities to drive our future growth.

You will be responsible for supporting the Executive-Board's decision-making, performance monitoring and execution of strategy at EstimateOne.

As a Financial Analyst you will:

• Act as the key resource to help drive EstimateOne’s performance monitoring effort
• Support Revenue goals by providing analysis on key opportunities to drive growth
• Support capital planning, monthly forecasting and annual budgeting processes
• Create monthly and ad hoc Exec-Board packs
• Perform regular competitive financial analysis
• Support any future capital raise process

We're looking for smart people who are keen to collaborate - it's that simple. The ability to champion our values matters to us; we care about our team and you'll be joining a group of people who want each other to be happy and successful.

About You

• Strong experience in financial modelling/quantitative analysis
• Able to produce high quality written work (text documents and powerpoint/slides presentations)
• Ability to muli-task and deliver output at pace (when needed)
• You have experience in a rapidly growing software product organisation, and know how to navigate and collaborate at scale.
• You are passionate about solving customer problems
• You like to work collaboratively and strive towards a common goal

Requirements

• We are flexible about hours. You don't have to work full time, although we'd love it if you did.
• You'll need to be a great communicator and a fluent English speaker.
• You'll need to be legally eligible to work in Australia.
• Formal training/education is nice, but not a hard requirement (after all, one of our Founders dropped out of university after six weeks...)

Benefits

We offer a number of benefits that aren’t just limited to working with a great team.

We offer entrepreneurial leave, volunteer leave, flexible working, flexible hours and we invest in your learning by providing each team member with $5k annually to spend on professional development, to name a few.

If you're interested in joining our team we encourage you to learn more about what it's like to work with us by reading our employee handbook: https://estimateone.com/nuts-bolts

If you want to be part of our growth journey, apply with your updated CV and we will be in touch!