Website terms of use

E1 (EstimateOne)
Last updated: April 2026

Please read these terms carefully before using this website. By accessing or browsing this website you are agreeing to be bound by them.

1. About us

1.1 EstimateOne Pty Ltd ACN 130 242 554 (“E1”, “we”, “us”) operates this website at www.estimateone.com, including its country-specific versions such as estimateone.com/en-gb (the “Site”). Our registered office is at G4/29 Stewart Street, Richmond, Victoria 3121, Australia.

1.2 E1 is the parent company of a group of subsidiaries and affiliates operating globally (the “EstimateOne Group”). Some content, features, or integrations on this Site may be provided by other EstimateOne Group entities. References to “we”, “us”, and “our” in these terms include those entities where the context requires.

1.3 You can contact us at [email protected]. For legal notices, please write to [email protected].

2. What these terms cover

2.1 These Website Terms of Use (“Website Terms”) govern your use of this Site as a visitor, whether you are exploring E1’s services for the first time, researching the Platform, or deciding whether to subscribe.

2.2 These Website Terms do not govern your use of the Platform or Services as a registered subscriber or licensee. Once you create an account or subscribe, your relationship with us is governed by our Terms of Use (“Platform Terms”) and any applicable Order Form. In the event of any inconsistency between these Website Terms and the Platform Terms, the Platform Terms prevail.

2.3 These Website Terms should be read alongside our Privacy Policy, the Platform Terms, and any other policies or notices published on this Site from time to time. Those documents are incorporated into these Website Terms by reference.

2.4 Capitalised terms used but not defined in these Website Terms have the meanings given to them in the Platform Terms, which are available on the Site and should be read together with these Website Terms, to the extent relevant to your use of the Site as a visitor.

3. Accepting these terms

3.1 By accessing or using this Site, you agree to be bound by these Website Terms. Your continued use of the Site constitutes acceptance of them.

3.2 In addition, submitting an enquiry, requesting a demo, or registering for a free account constitutes your acceptance of these Website Terms.

3.3 If you do not agree to these Website Terms, you must not use this Site.

3.4 We may update these Website Terms from time to time, and the date at the top of this document reflects the most recent version. Continuing to use the Site after any update constitutes acceptance of the revised terms.

4. Use of this Site

4.1 This Site is made available to any person who chooses to access it and is intended to provide information about E1 and its Platform and Services.

4.2 You must be at least 18 years old to use this Site.

4.3 The Site is primarily designed for users in Australia, the United Kingdom, New Zealand and Ireland. If you access it from elsewhere, you are responsible for compliance with any applicable local laws.

4.4 Nothing in these Website Terms is intended to exclude, restrict or modify any rights you may have under applicable consumer protection laws, including the Australian Consumer Law and, where relevant, the Consumer Rights Act 2015.

5. Availability

5.1 This Site is provided free of charge, but we give no guarantee that it will always be available, uninterrupted, or error-free. We may need to take it down or restrict access for maintenance, security, or operational reasons and will try to give advance notice where we reasonably can.

5.2 The Site relies in part on third-party hosting and infrastructure, and we are not responsible for disruptions caused by those systems. We are not liable for any period during which the Site is unavailable.

5.3 If others access this Site through your internet connection, you are responsible for ensuring they are aware of and comply with these terms.

6. Intellectual property

6.1 We own, or hold a licence to use, all Intellectual Property Rights in this Site and its contents, including text, graphics, logos, images, audio and video material, Data, and software (together, “Our Content”). All rights are reserved. The trade marks displayed on this Site are either owned by E1 or used under licence from their respective owners.

6.2 You may view this Site, print a single copy of any page, and download extracts for your own business reference. If you do so, you must not modify the materials, and you must acknowledge us as the owner or author of the content. None of this permits commercial use of Our Content, which requires our prior written consent.

6.3 Any use of Our Content outside the permissions in clause 6.2 requires our written consent. Unauthorised use brings those permissions to an end immediately, and we may require you to return or destroy any copies you have made.

6.4 You must not remove or alter any copyright, trade mark, or other proprietary notice appearing on or within this Site.

6.5 The names “E1” and “EstimateOne”, together with our logos, product names, and related slogans, are our trade marks or those of our affiliates. Nothing in these Website Terms gives you any right to use them.

7. No reliance on Site content

7.1 Everything on this Site is provided for general information and marketing purposes. To the extent permitted by law, it is not advice, whether legal, financial, technical, professional, or otherwise, and should not be treated as such.

7.2 While we take reasonable care to keep the information accurate and current, we make no guarantee that it is complete, up to date, or fit for any particular purpose. Information about Platform features reflects our current position and may change.

7.3 You should make your own enquiries and take your own professional advice before acting on anything you read here.

8. AI features and content

8.1 This Site describes and promotes features of the Platform that are powered or assisted by AI Systems, including AI-assisted quote analysis, document processing, scope discrepancy identification, and clarification list generation. Those descriptions are provided for information and marketing purposes only and do not constitute a representation, warranty, or commitment about the performance, accuracy, or Output of any AI System. The terms governing your actual use of AI Features as a subscriber, including the obligations and limitations that apply to Output and Intel, are set out in the Platform Terms.

8.2 Where this Site generates or displays AI-assisted content, no Intellectual Property Rights in that content vest in you by reason of viewing or interacting with it. Any such content remains the property of E1 or its licensors. Nothing in your use of this Site creates any entitlement to, or expectation of ownership of, any Output generated by E1’s AI Systems, whether at Site level or within the Platform.

8.3 AI-assisted content displayed on this Site may be incomplete, inaccurate, or not current. It does not constitute advice of any kind and must not be relied upon as a substitute for independent professional judgement. The nature of AI Systems means that Output can vary between users and over time even where inputs appear similar. E1 makes no representation that any AI-assisted content you encounter on this Site reflects what any subscriber would receive within the Platform, or that it is representative of the Platform’s capabilities in any particular use case.

8.4 To the maximum extent permitted by law, E1 accepts no liability for any loss or damage arising directly or indirectly from your reliance on any AI-assisted content displayed on this Site, your use of that content for any business purpose, or any expectation formed on the basis of that content about the performance or Output of E1’s AI Systems as a subscriber. In particular, nothing on this Site should be interpreted as a representation that any AI System will generate accurate predictions, pricing insights, or commercial outcomes in any specific scenario.

9. No verification or endorsement

9.1 This Site may display or refer to information about construction projects, tenders, contractors, subcontractors, suppliers, qualifications, and related industry matters. E1 does not verify, audit, or endorse any of that information, nor any person or entity referred to in it.

9.2 In particular, E1 makes no representation and gives no warranty, whether express or implied, as to:

1. the identity, solvency, qualifications, licences, insurance, compliance status, or suitability of any contractor, subcontractor, supplier, or other party referred to on this Site;
2. the accuracy, completeness, or currency of any tender, project, or pricing information displayed or described on this Site;
3. the fitness for purpose of any product, service, or solution described or referred to on this Site; or
4. the standing or reputation of any third party whose name, profile, or work appears on this Site in any context.

9.3 Any reference to a contractor, subcontractor, supplier, or project on this Site is for information purposes only. It does not constitute an endorsement, recommendation, or approval by E1 of that party or their work and should not be treated as such.

9.4 All due diligence, verification, and assessment of any person, entity, project, or tender remains entirely the responsibility of the person relying on that information. E1 is not liable for any Loss arising from reliance on unverified information appearing on this Site, whether in the form of project listings, contractor profiles, tender information, or otherwise.

9.5 E1 has no obligation to monitor, review, or proactively assess any information appearing on this Site and does not assume any duty to do so. E1 does not assess, classify, or verify whether any information referred to or displayed on this Site is sensitive, confidential, restricted, or subject to any security, regulatory, or government classification requirement. This includes, without limitation, information relating to critical infrastructure, defence or security facilities, emergency services, energy, water, telecommunications, or transport systems. Any responsibility for identifying, handling, protecting, or restricting access to sensitive or classified information remains entirely with the relevant user or party. This position is consistent with, and subject to, the more detailed provisions governing sensitive and restricted information set out in the Platform Terms, which apply once you access the Platform as a subscriber.

10. No offer and no procurement role

10.1 Nothing on this Site constitutes an offer, invitation to treat, or commitment to enter into any contract, tender process, or commercial arrangement. Any tender listings, project references, or opportunity descriptions appearing on this Site are provided for information purposes only and do not give rise to any right to participate in, submit any bid, quote, or response in respect of, or any expectation of being invited to participate in, any procurement or tender process.

10.2 E1 does not act as an agent, broker, introducer, or intermediary in relation to any project, tender, or opportunity referred to on this Site. E1 has no authority to bind any contractor, subcontractor, supplier, builder, or other party in connection with any project or tender referred to on this Site, and nothing on this Site should be read as suggesting otherwise.

10.3 All commercial arrangements, contracts, and procurement decisions are made independently between the relevant parties. E1 has no involvement in, and accepts no responsibility for, the outcome of any tender process, procurement decision, or commercial arrangement referred to or facilitated through this Site. Any project, tender, or opportunity referred to on this Site may be withdrawn, amended, or unavailable at any time without notice.

11. Site content is not Platform Data

11.1 This Site describes and promotes the Platform and its features, including tools that provide access to tender information, pricing intelligence, project information, subcontractor profiles, and related construction industry information. That description is not the same thing as access to that information.

11.2 All live tender information, pricing information, project details, subcontractor and supplier profiles, quote history, and any other proprietary information held within the Platform (together, “Platform Data”) is accessible only through a valid, active subscription and only in accordance with the Platform Terms. Nothing on this Site, including any description of Platform Data, any statistics cited for marketing purposes, or any illustrative examples of Platform outputs, constitutes access to, or a representation of the current state of, actual Platform Data.

11.3 In particular:

1. any figures, statistics, or information referred to on this Site, such as the number of active tenders, project values, or network size, are provided for general marketing and indicative purposes only and reflect our position at the time of publication. They may not be current;
2. descriptions of Platform features, including AI Systems, pricing intelligence tools, and tender coverage, describe the intended functionality of those features and do not guarantee the scope, accuracy, or completeness of any Output or Platform Data available to any particular subscriber; and
3. nothing on this Site should be relied upon as a representation about the volume, quality, recency, or commercial value of any Platform Data accessible under any subscription tier.

11.4 Your sole remedy if you are dissatisfied with Platform Data as a subscriber is governed by the Platform Terms and any applicable Order Form. Any claim arising from any alleged mismatch between Site descriptions and Platform Data is governed exclusively by the Platform Terms and any applicable Order Form.

11.5 The content made available on this Site may include high-level or summary information about projects, tenders, and market activity. Given the public nature of this Site, such information may be visible to third parties, including competitors, and may be subject to attempted scraping or aggregation. You must not access or use this Site in a way that seeks to extract, compile, or reuse such information for commercial purposes, including competitive analysis or the development of data products, except with our prior written consent.

12. Automated access and scraping

12.1 You must not use any robot, spider, crawler, scraper, or other automated tool or process to access, monitor, copy, or extract Data or content from this Site, and you must not systematically collect or compile any content from this Site (whether by automated or manual means), whether or not such activity is detectable by our systems, without our prior written consent.

12.2 You must not use anything obtained from this Site for AI System training, model development, competitive analysis, benchmarking, or data aggregation, including as part of any dataset used to train, fine-tune, or evaluate machine learning or artificial intelligence models, or for improving competing products or services.

12.3 We may deploy technical measures to detect and block unauthorised automated access and reserve the right to restrict or terminate access where we suspect this is occurring.

13. Third-party links

13.1 This Site may link to third-party websites and resources, including demo booking tools and partner platforms. Those links are provided for convenience only. We do not control, and are not responsible for, the content, accuracy, or availability of any linked website, and nothing in these terms should be read as an endorsement.

13.2 You access third-party websites at your own risk and subject to their own terms. To the extent permitted by law, we accept no liability for any Loss arising from your use of or reliance on a linked website.

14. Prohibited uses

14.1 You may only use this Site lawfully and in accordance with these Website Terms. In addition to the restrictions already set out, you must not:

1. violate any applicable law or regulation in Australia or elsewhere;
2. use this Site to gather competitive intelligence or harvest Data, by automated or manual means;
3. reverse engineer, decompile, or disassemble any part of this Site or its underlying software;
4. damage, overburden, or impair this Site or interfere with anyone else’s use of it, including through denial-of-service attacks, scripts, or bots;
5. introduce any virus, trojan horse, worm, logic bomb, malware, or other harmful code into this Site or its systems;
6. attempt to gain unauthorised access to any part of this Site, its servers, or any connected network or database;
7. send unsolicited advertising or promotional material in breach of the Spam Act 2003 (Cth) or any other applicable law; or
8. impersonate any person or misrepresent your identity or your relationship with any organisation.

14.2 We may report breaches of this clause to the relevant authorities, including law enforcement, and will cooperate with any resulting investigation. Introducing harmful code may constitute a criminal offence under the Criminal Code Act 1995 (Cth). We may suspend or terminate your access immediately and without notice if we suspect a breach.

15. Enquiries and submissions

15.1 Where this Site allows you to submit information, through a demo request, contact form, free account registration, or newsletter sign-up, you warrant that what you provide is true, accurate, and not misleading, and that it does not infringe anyone’s rights or contain anything unlawful or harmful.

15.2 By providing your contact details, you consent to us using them to respond to your enquiry and to contact you about our Services, subject to your rights under applicable Data Protection Laws and our Privacy Policy.

15.3 We may disregard or remove any submission that we consider, in our reasonable discretion, to be inappropriate or in breach of these terms.

16. Privacy and data

16.1 Our Privacy Policy sets out how we collect, use, store, and share Personal Information when you use this Site, including through cookies, analytics tools, contact forms, and demo requests. Please read it before using the Site. By using the Site, you confirm that you have done so.

16.2 Our Privacy Policy explains our use of cookies and similar tracking technologies, including how you can manage your preferences.

16.3 For users in Australia, we handle Personal Information in accordance with the Data Protection Laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. For users in the United Kingdom or the European Economic Area, we process personal data in accordance with the UK GDPR and, where applicable, the EU GDPR, as further described in our Privacy Policy.

16.4 Personal Information may be hosted and processed in Australia, the United Kingdom, the EU, or other jurisdictions in which the EstimateOne Group operates. We use appropriate safeguards, including approved international transfer mechanisms where required, for cross-border transfers. Our Privacy Policy contains further detail.

17. Linking to this Site

17.1 You may link to our homepage provided you do so fairly, lawfully, and in a way that does not damage or exploit our reputation.

17.2 You must not frame this Site within another site, and you must not create a link that implies any association with or endorsement by us that does not exist. The linking site must not contain unlawful, defamatory, or otherwise objectionable content.

17.3 We reserve the right to withdraw linking permission at any time without notice. For anything beyond a link to the homepage, please contact us at [email protected].

18. Limitation of liability

18.1 To the maximum extent permitted by applicable law, E1, including its directors, officers, employees, agents, affiliates and licensors, excludes all liability for any Loss, whether direct, indirect, special, incidental or Consequential Loss, arising from your use of or inability to use this Site, from reliance on any content (including AI-assisted content or descriptions of Platform features), from any interruption or withdrawal of the Site, from unauthorised access to your Data, or from content on any linked third-party site.

18.2 Nothing in these Website Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any matter in respect of which liability cannot be excluded under applicable law, including the Australian Consumer Law. Nothing in these Website Terms affects any rights you may have as a consumer under applicable law that cannot be excluded or limited.

18.3 Where the Australian Consumer Law or other applicable law implies a non-excludable guarantee that cannot be excluded, but permits us to limit our liability, then to the extent permitted by law, our liability for a breach of that guarantee is limited, at our option, to re-supplying the relevant services or paying the cost of having those services supplied again, or, in the case of goods, replacing or repairing the goods or paying the cost of doing so.

18.4 To the extent permitted by law, you agree to indemnify E1 and its EstimateOne Group entities, and each of their respective officers, directors, employees and agents, against any Claim, Loss, cost or expense (including reasonable legal fees) arising from your breach of these Website Terms or your misuse of the Site.

19. Governing law

19.1 These Website Terms are governed by the laws of the State of Victoria, Australia, and you submit to the exclusive jurisdiction of the courts of Victoria and, where applicable, the Federal Court of Australia. This applies regardless of where you are located when you access the Site, though nothing here is intended to deprive you of any rights you may have under the mandatory laws of your own jurisdiction.

19.2 If you are a subscriber based in the United Kingdom or the European Union, your use of the Platform as a subscriber is governed by our UK and EU Terms of Use, available at estimateone.com/terms-of-use-uk/. These Website Terms continue to govern your use of this Site regardless of your location.

20. General

20.1 Entire agreement. These Website Terms, read together with the documents referred to in clause 2.3, constitute the entire agreement between you and E1 in respect of your use of this Site as a visitor. They supersede any prior communications or agreements on the same subject.

20.2 Severance. If any provision of these terms is found to be invalid, unlawful, or unenforceable, it will be severed without affecting the validity or enforceability of the remaining provisions.

20.3 No waiver. Our failure to enforce any right on a particular occasion does not amount to a waiver of that right. Any waiver must be in writing to be effective.

20.4 No third-party rights. These terms are between you and E1 only and do not confer rights on any other person.

20.5 Assignment. We may transfer our rights and obligations under these terms to another EstimateOne Group entity at any time. You may not transfer yours without our prior written consent.

21. Contact

EstimateOne Pty Ltd
G4/29 Stewart Street, Richmond VIC 3121, Australia
[email protected] | Legal notices: [email protected]